Liberty Bins - Privacy Policy

Effective Date: March 1, 2025

Liberty Bins LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.libertybinsnc.com.

Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

When you use our website or contact us, we may collect personal information such as your name, email address, phone number, and any other information you provide through forms or communication.

Payment Information

If you make a purchase or subscribe to our services, we may collect your payment details, which are processed securely through third-party payment providers.

Usage Data

We automatically collect certain information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit.

Device Information

Information about the device you use to access our website, including device type, operating system, and browser information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Manage Our Services

Including processing payments, scheduling services, responding to inquiries, and providing customer support.

To Personalize User Experience

To improve our website and services based on user feedback and behavior.

To Communicate With You

To respond to inquiries, send service updates, appointment reminders, and provide information about our business.

To Analyze and Improve Operations

To understand how our website is used and enhance its functionality.

To Market and Promote Services

With your consent, we may send promotional content about new services, special offers, and business updates.

3. SMS Communications

If you provide your mobile phone number and consent to receive text messages from Liberty Bins LLC, you may receive SMS messages related to:

Service inquiries

Appointment scheduling and reminders

Service updates and notifications

Customer support communications

Promotional offers and marketing messages (where consent has been provided)

How to Opt In

Customers may opt in to receive SMS communications by:

Completing a website contact form and providing consent

Requesting services and agreeing to receive text messages

Providing verbal, written, or electronic consent directly to Liberty Bins LLC

Message Frequency

Message frequency varies based on your interaction with our business and the services you request.

How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications unless you provide new consent.

Help and Support

Reply HELP to any SMS message for assistance, or contact us directly at:

Phone: 704-804-6404

Email: [email protected]

Message and Data Rates

Message and data rates may apply according to your mobile carrier's pricing plan.

4. How We Share Your Information

We may share your information with:

Service Providers

We work with trusted third-party service providers to assist with payment processing, website hosting, communications, customer support, and business operations.

Business Transfers

If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when required by law or when necessary to protect our legal rights, property, or safety.

SMS Consent Protection

SMS opt-in data, mobile phone numbers, and consent records collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When information is no longer needed, we securely delete, anonymize, or dispose of it using appropriate safeguards.

6. Your Rights

You have the following rights regarding your personal information:

Access

You may request a copy of the personal information we maintain about you.

Correction

You may request corrections to inaccurate or incomplete information.

Deletion

You may request deletion of your personal information, subject to legal or contractual obligations.|

Objection

You may object to certain processing activities, including direct marketing communications.

To exercise these rights, please contact us at:

Phone: 704-804-6404

Email: [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, improve website functionality, and enhance user experience.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features and functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

Secure servers

Data encryption where appropriate

Access controls and authentication procedures

Limited employee access to personal information

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.

We encourage users to review this Privacy Policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: